House of Hope is looking for an organized, compassionate Patient Healthcare & Medication Coordinator to join our residential treatment team. In this vital role, you will be the bridge between our clients and the essential healthcare services they need to succeed in their recovery journey. From coordinating appointments and navigating Medicaid benefits to ensuring medication compliance, your work will provide the daily stability our residents depend on.
Key Responsibilities
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Coordinate Care: Assist clients in accessing critical medical, dental, vision, housing, financial, and legal advocacy services.
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Navigate Benefits: Support clients in obtaining, tracking, or reactivating vital resources like Medicaid and disability benefits.
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Manage Medications: Oversee timely medication distribution, conduct daily compliance checks, and log updates accurately in the EMR system.
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Ensure Continuity: Monitor new prescriptions to guarantee seamless documentation and uninterrupted client care.
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Handle Documentation: Complete and upload all incidental funds paperwork with strict accuracy and adherence to agency policy.
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Support Transitions: Collaborate closely with counselors to build thorough, safe, and effective discharge plans.
Qualifications
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Education: High School Diploma required; Bachelor's degree preferred.
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Certifications: Medical Assistant certification preferred.
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Experience: 1+ years in care coordination and 2+ years in behavioral health (preferred).
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Preferred Background: Direct experience with individuals navigating substance use disorders.
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Technical Skills: Computer literacy and hands-on comfort with EMR platforms.
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Core Traits: Clear communication, strong problem-solving skills, and cultural competence with diverse populations.
Schedule
- Standard day shift (Monday to Friday, with occasional flexibility required).
House of Hope is an Equal Opportunity Employer, a Drug-Free Workplace, and we use E-Verify.
